OUR SERVICES

ServiceNow

Empower Your Digital Transformation Journey with Our
ServiceNow Specialists

HR ServiceNow Implementation:

We can help you implement ServiceNow specifically tailored for HR Service Delivery. This involves setting up modules such as HR case management, employee self-service portals, HR knowledge base, and HR service catalog.

  • Process Optimization
  • Knowledge Management
  • Reporting And Analytics
  • Employee Self-Service Portals
  • Service Catalog
  • Training And Support
  • Case Management

ServiceNow ITSM Implementation:

We specialize in implementing ServiceNow ITSM solutions tailored to your organization's specific needs. This includes setting up modules such as Incident Management, Problem Management, Change Management, Service Catalog, and more.

  • Process Automation
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Knowledge Management
  • Integration Services
  • Reporting and Analytics
  • Training and Support

ServiceNow CSM Implementation:

We specialize in implementing ServiceNow CSM solutions tailored to your organization's specific needs. This includes setting up modules such as Case Management, Knowledge Management, Service Catalog, and more to streamline customer service operations.

  • Case Management
  • Knowledge Management
  • Service Catalog
  • Omnichannel Support
  • Automation and AI
  • Customer Feedback and Surveys
  • Integration Services
  • Reporting and Analytics
  • Training and Support

Data Integration Strategy:

We work with your team to develop a comprehensive data integration strategy aligned with your business objectives. This involves identifying data sources, defining integration requirements, and outlining data governance policies.

  • ServiceNow Integration Hub
  • API Integration
  • Middleware Integration
  • Database Integration
  • Enterprise Application Integration (EAI)
  • Real-time Event Integration
  • Data Transformation and Mapping
  • Security and Compliance
  • Monitoring and Maintenance

Dashboard Design and Development:

We specialize in designing and developing customized dashboards within ServiceNow tailored to your organization's specific needs and requirements. These dashboards provide comprehensive visibility into key performance indicators (KPIs), metrics, and trends across various business functions.

  • Performance Analytics Setup
  • Real-Time Data Updates
  • Drill-Down Capabilities
  • Data Visualization
  • KPI Identification And Definition
  • Custom Reporting
  • User Access And Permissions
  • Training And Adoption Support

Business Transformation

"Empower Your Business Transformation Journey with ServiceNow"
Build Resilience and Protect Growth with Comprehensive Enterprise Risk Management
Enhance Customer Satisfaction with Swift Issue Resolution and Proactive Support