The line we hold
Configure until it stops being honest.
Then engineer properly.
Declarative tooling stretched past its design intent becomes the least maintainable code in the company — invisible, untested and owned by nobody. When a workflow reaches that point, we move it into engineered, reviewed, version-controlled software that sits beside or inside the platform.
Signals to call us
Pricing or discount logic maintained in spreadsheets
Quote cycle times measured in days, not minutes
A licence tier upgrade being justified by one feature
Reports that finance does not trust