Salesforce integration services that stay reliable.

What you get

• A written system-of-record map

  For every shared object, which system owns it, which direction data flows, and what happens on conflict. Usually the most valuable artefact of the engagement.

• Integration flows built to fail safely

  Idempotent writes, retries with backoff, dead-letter handling and reconciliation jobs, so a transient outage does not become missing revenue data.

• Observability you can act on

  Dashboards and alerts showing volumes, latency and failures per flow — not a support ticket weeks after the divergence started.

• Automated tests against real contracts

  Contract and regression tests so a Salesforce release or an API version bump does not silently break a flow.

• Documentation and handover

  Field mappings, runbooks and architecture decisions your team can maintain without reverse-engineering anything.

How it runs

1. 01

   Inventory and prioritise

   List the systems, the shared data and the manual reconciliation happening today. Pick the flow causing the most harm.

2. 02

   Agree ownership per field

   The decision that prevents most future disputes, made in writing before anything is built.

3. 03

   Build the first flow end to end

   In production, with monitoring, error handling and tests. Proven mechanism before it is repeated.

4. 04

   Repeat, then reconcile

   Remaining flows follow the proven pattern, plus a scheduled reconciliation that reports divergence rather than hiding it.

5. 05

   Hand over

   Your repository and accounts, documented, with runbooks for the failure modes that actually occur.

Questions we get asked

What does a Salesforce integration project involve?

Agreeing which system owns each record, mapping the fields and events that must move, choosing a mechanism per flow — API, platform events, middleware or batch — then building it with error handling, retries, monitoring and tests. The unglamorous parts are what stop integrations rotting.

How long does it take?

A single well-defined flow, such as accounts and invoices between Salesforce and an accounting system, is usually two to four weeks. A multi-system programme with bidirectional sync and reconciliation runs longer and is delivered flow by flow.

Do we need middleware like MuleSoft or an iPaaS?

Sometimes. If you have many systems and a real integration team, a platform pays for itself. For a handful of flows it often adds licence cost and a layer of indirection without reducing the work. We recommend the smaller option when it is genuinely sufficient.

Can you fix an integration somebody else built?

Yes. A common first engagement is stabilising an existing sync that silently drops records: we instrument it, find where data diverges, and either repair or replace the flow with something observable.

Who owns the integration code?

You do. It lives in your repositories and your accounts with documentation, so any competent team can maintain it — including one that is not us.